About Us
PRIVACY POLICY
Privacy Policy for My Affordable Concierge Doctor Telemedicine Services
Last Updated: December 2025
This Privacy Policy describes how My Affordable Concierge Doctor (“we,” “us,” or “our”) collects, uses, and protects your Protected Health Information (PHI) and personal data during your use of our telemedicine platform and services.
1. Compliance with HIPAA
We are committed to maintaining the privacy and security of your health information. Our services are conducted in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA). We use encrypted, HIPAA-compliant technology to conduct virtual visits and store medical records.
2. Information We Collect
When providing telemedicine services, we may collect:
Identifying Information: Name, date of birth, address, and government-issued ID.
Health Information: Medical history, symptoms, laboratory results, medications, and clinical notes from virtual consultations.
Technical Data: IP address, device type, and connection metadata required to facilitate the video/audio stream.
Payment Information: Insurance details and credit card information for billing purposes.
3. How We Use Your Information
We use your data strictly for:
Treatment: Providing medical consultations and coordinating care with other providers.
Payment: Processing insurance claims and billing for services rendered.
Healthcare Operations: Improving our platform's functionality and conducting quality assessments.
4. Telemedicine Security Measures
To protect your data during virtual sessions, we implement the following safeguards:
Encryption: All video and audio transmissions are protected with end-to-end encryption.
Access Controls: Only authorized clinical staff have access to your PHI via multi-factor authentication (MFA).
Secure Environments: Our providers conduct visits from private, secure locations to prevent unauthorized overhearing or viewing of your session.
5. Third-Party Service Providers
We may share your data with third-party vendors (e.g., cloud storage or telehealth platforms) only if they have signed a Business Associate Agreement (BAA), legally binding them to the same HIPAA privacy and security standards we follow.
6. Your Rights
Under HIPAA and applicable state laws, you have the right to:
Request a copy of your medical records.
Request an amendment to incorrect or incomplete information.
Request an accounting of disclosures (who we shared your data with).
Request that we communicate with you via specific confidential channels.
7. Patient Responsibilities
To ensure your privacy, we recommend that you:
Conduct your telemedicine visit from a private, quiet location.
Use a secure, password-protected internet connection (avoid public Wi-Fi).
Do not share your patient portal login credentials with others.
8. Informed Consent
By using our telemedicine services, you acknowledge that there are inherent risks to electronic communication, including potential technical failures. You provide informed consent to receive care via telecommunications.
9. Changes to This Policy
We reserve the right to update this policy to reflect changes in law or technology. We will notify you of any material changes via our website or patient portal.
10. Contact Information
If you have questions about this policy or wish to file a privacy complaint, please contact:
Privacy Officer: Kayla Harris
Email: myaffordablecaredoc@gmail.com
Phone: 656-249-2273
Address: 8028 Spring Hill Drive Spring Hill Florida
For more information on your rights, you may visit the U.S. Department of Health & Human Services (HHS) Privacy Site.